In October 2020, the MTA, Transit Innovation Partnership, and design firm Work & Co jointly unveiled the Live Subway Map, a digital map that dynamically shows train locations, departure times, service changes, routes, and elevator and escalator statuses across the New York City subway system.
A global first that was more than two years in development and spearheaded by the Transit Innovation Partnership, this project was designed and built pro bono by Work & Co, a leading digital firm based in Brooklyn.
The map reflects hundreds of daily service changes—from planned improvements or unexpected incidents—and helps to restore customer confidence as riders return to the system. The map is accessible at map.mta.info.
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