Accessibility Challenge

How can we make New York’s public transit system more accessible?

Today, New York’s transit system can be challenging for disabled customers: Only 25% of subway stations are wheelchair accessible and information is often communicated exclusively via visual signage or audio announcements. As reflected by the 2020-2024 Capital Program, the MTA is committed to improving accessibility for all. With this Transit Tech Lab challenge, the MTA is seeking technology that can enhance accessibility to better serve customers with special needs, including those with auditory, visual, mobility and mental impairments, the elderly and child caregivers. 

Potential solutions for this challenge may include:

  • Tools that enhance and integrate with elevator status feeds
  • Applications that improve navigation of stations and bus stops
  • Conversion of text-to-audio/audio-to-text

Transit Tech Lab Challenges