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Human Capital Challenge

How do we best utilize human capital resources?

NYC regional transit agencies, along with other public transportation agencies across North America, are facing a workforce shortage. To meet service needs, agencies are seeking tools to improve employee recruitment and retention through the Human Capital Challenge.  

Technologies may include:

  • Enhanced training tools to speed up and improve the hiring and onboarding process.  

  • Tools to help recruit and retain operations staff, especially those with Commercial Driver Licenses (CDL). 

  • Tools to communicate long-term career paths within agencies. 

  • Upskilling and training tools for both technical and soft skills to invest in current employees. 

  • Tools to empower employees by tracking and communicating productivity. 

  • Tools for workforce and succession planning. 

  • Tools to improve conductor and bus driver safety.

NYC regional transit agencies, along with other public transportation agencies across North America, are facing a workforce shortage. To meet service needs, agencies are seeking tools to improve employee recruitment and retention through the Human Capital Challenge.  

Technologies may include:

  • Enhanced training tools to speed up and improve the hiring and onboarding process.  
  • Tools to help recruit and retain operations staff, especially those with Commercial Driver Licenses (CDL). 
  • Tools to communicate long-term career paths within agencies. 
    Upskilling and training tools for both technical and soft skills to invest in current employees. 
  • Tools to empower employees by tracking and communicating productivity. 
  • Tools for workforce and succession planning. 
  • Tools to improve conductor and bus driver safety. 

Challenge Finalists

eSkill

eSkill Corporation

Provides a Talent Assessment Platform, including an online testing library and a remote proctoring solution, to easily evaluate job candidates through a fully configurable online platform.

Partner Agencies: The Metropolitan Transportation Authority, Port Authority of New York and New Jersey

jetdocs

JetDocs

Provides a centralized catalog for users to submit tickets, requests and approvals, enabling easy standardization of processes to streamline workflows and enhance internal collaboration.

Partner Agencies: The Metropolitan Transportation Authority, Port Authority of New York and New Jersey

pyxai

Pyxai

Provides a virtual video-enabled assessment platform that evaluates and collects data on soft skills (e.g., communication, problem solving, adaptability, etc.) to help identify overlooked talent, improve retention rates and reduce recruitment costs.

Partner Agencies: Port Authority of New York and New Jersey, NJ TRANSIT

How the Transit Tech Lab Works

The Transit Tech Lab offers growth-stage companies the opportunity to pilot innovative solutions with the nation’s largest public transit system. Applicants have the opportunity to deploy solutions with public agencies, access funded pilots, and collaborate with subject matter experts in their field.

Timeline 

March 2, 2023
Applications Due

March 29-31, 2023
Pitch Day & Demo Day (In-Person Event)

May 1, 2023
Proof-of-Concepts Begin

May 30-31, 2023
Mid-Point Check-Ins and Leadership Meetings (In-Person Event)

June 26-28, 2023
Final Presentations and Pilot Selections (In-Person Event)

October 9, 2023
One-Year Pilots Begin

Timeline 

March 2, 2023
Applications Due

March 29-31, 2023
Pitch Day & Demo Day (In-Person Event)

May 1, 2023
Proof-of-Concepts Begin

May 29-31, 2023
Mid-Point Check-Ins and Leadership Meetings (In-Person Event)

June 26-28, 2023
Final Presentations and Pilot Selections (In-Person Event)

October 9, 2023
One-Year Pilots Begin

Timeline 

March 2, 2023
Applications Due

March 29-31, 2023
Pitch Day & Demo Day (In-Person Event)

May 1, 2023
Proof-of-Concepts Begin

May 29-31, 2023
Mid-Point Check-Ins and Leadership Meetings (In-Person Event)

June 26-28, 2023
Final Presentations and Pilot Selections (In-Person Event)

October 9, 2023
One-Year Pilots Begin

Partners

Transit agency participants in the Human Capital Challenge include:

  • Metropolitan Transportation Authority (MTA)
  • NJ TRANSIT
  • New York City Department of Transportation
  • Port Authority of New York and New Jersey
mta
njt-logo
NYC DOT logo
panynj-logo

Info Sessions

Watch Info Session 1
Recorded Thursday, January 19, 2023

Watch Info Session 2
Recorded Wednesday, February 15, 2023

Resources

See Frequently Asked Questions

NYCT Employment Operation Technology Need: Description of technology needed by MTA Employment operations group

Agency Employment Information: Breakdown of employee numbers per department

Terms & Conditions

Please review our Terms & Conditions which govern participation in the Transit Tech Lab.

All Transit Tech Lab Challenges

Partnership for New York City logo
Metropolitan Transportation Authority

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