Operational Efficiency Challenge

How do we utilize new tools to increase operational efficiencies?

In response to post-pandemic reduced ridership and revenue, NYC regional transit agencies are seeking tools that can reduce costs while increasing efficiency.

Technologies may include:

Predictive maintenance and analytics on public transit and infrastructure assets, such as track, signal and power systems, to proactively identify possible operational failures before they occur.
Tools to prevent fare evasion and improve/automate the issuance and processing of fare evasion summonses.
Tools predicting and mitigating operational disruptions, such as impacts of weather events, delays, platform crowding, excessive wait times, crime, road safety, or EV bus battery electric fires.
Tools to help prioritize operational staff resources, such as: where to deploy cleaning staff & waste management solutions, manually inspect assets, place human flaggers, or allocate people counters on trains.
Tools to help automate and improve operations and make them more sustainable, such as: 1:1 customer digital communication, locating buses within a depot, internal employee communication, adaptive bus pick scheduling, automating track inspections to help speed up service, or microgrid and decarbonization optimization.
Connecting disparate sources of data into one system. Data examples include, tolling data across different locations, cargo and truck movement, and integrating customer feedback.

In response to post-pandemic reduced ridership and revenue, NYC regional transit agencies are seeking tools that can reduce costs while increasing efficiency.

Technologies may include:

Predictive maintenance and analytics on public transit and infrastructure assets, such as track, signal and power systems, to proactively identify possible operational failures before they occur.
Tools to prevent fare evasion and improve/automate the issuance and processing of fare evasion summonses.
Tools predicting and mitigating operational disruptions, such as impacts of weather events, delays, platform crowding, excessive wait times, crime, road safety, or EV bus battery electric fires.
Tools to help prioritize operational staff resources, such as: where to deploy cleaning staff & waste management solutions, manually inspect assets, place human flaggers, or allocate people counters on trains.
Tools to help automate and improve operations and make them more sustainable, such as: 1:1 customer digital communication, locating buses within a depot, internal employee communication, adaptive bus pick scheduling, automating track inspections to help speed up service, or microgrid and decarbonization optimization.
Connecting disparate sources of data into one system. Data examples include, tolling data across different locations, cargo and truck movement, and integrating customer feedback.

Apply to the Operational Efficiency Challenge

How the Transit Tech Lab Works

The Transit Tech Lab offers growth-stage companies the opportunity to pilot innovative solutions with the nation’s largest public transit system. Applicants have the opportunity to deploy solutions with public agencies, access funded pilots, and collaborate with subject matter experts in their field.